Let me tell you something, Mustang security is the company being used here and they suck.
I can go on and on and on however I'm sure you get my point. And don't tell me I should complain because I've written letters about these guys and again, they are basically ignored for the most part.
- Half their staff are bored. And they have no problem telling you as much either
- I've found them sleeping on our floor. Guy didn't even know I was there and had pushed the elevator button, waited for it, etc. He only woke up when the elevator finally came and someone (another guard) stuck his head out and spoke.
- They listen to their Itunes (hellllooo this means they have earphones in and won't hear anyone if they need help)
- They use their laptops
- They love their job (sitting on these floors) because it's "easy money" or so I've been told.
- They are untrained (obviously since they don't even know how to use a bullhorn)
- They are uneducated (ok.. maybe they slid by and got grade 12 but we all know that kids come out of high school these days and can't even read their diploma's). Sometimes listening to some of them makes you want to slap them and tell them to speak properly. Some are so young they speak nothing but urban slang.
- They are uneducated.. bears repeating... it's the language thing again however this time it's their foul language. Doesn't matter who is in the elevator with them (or standing in the elevator foyer waiting for an elevator), could be a child, or an elderly person but it's f this and f that and f the other while they yak on their cell phones to someone during their work hours. Excuse me, This is work. Not your home. This is professional?
- Some barely speak English which makes communication very difficult at times.
- Lots of them, when on elevator duty (they had to take residents up and down all day) complained about their job. Excuse me?? I know many people that would take that nice, warm, easy job in a heartbeat for even less than you are being paid! If you don't like your job, then go get another one somewhere else but considering some of us were literally burned out of our homes, do you really think we want to listen to you complain about your easy job?
- Some have the manners of a pig. ie: the guy on my floor that thought it was appropriate to hork and spit into the garbage can. That was so damn gross.
- Untrained.. oh yes, I said that didn't I? ok.. maybe it needs to be repeated anyway because they also put their nice cushy chair right beside the elevator blocking entry or exit from it. Or another good example is they build themselves a desk (yes, literally) from boxes to use their laptops on and then are stupid enough (oh sorry, untrained) to plop their asses on a chair with their "desk" in the hallway blocking it. Umm that's a fire code violation. You cannot block a hallway or exit and they do both.
- They're uneducated.. ooops again. This time it's the fact they can't read. The notices say "residents first" for the elevators but try to get on the elevator when there are a few in the lobby. They push right past you and fill the elevator and to hell with you getting home.
- Just plain stupid.. they stand there, in front of the elevator on the floors when people are trying to either get on the elevator or get off. You literally have to ask them to move. Why? Don't they realize you're waiting for an elevator, especially considering they had to call it up for you? Oh, then you ask them to please move and they take ONE lousy step, all of 6 inches and this is suppose to make room.
Remember, these are the guys hired by TCHC (or the City of Toronto, whichever way you want to put it) to keep us and our property safe. Oh that's a whole other issue, major thefts happened in this building. Money, jewellery, computers, computer parts, disabled parking permits, etc. etc. etc. Hell one woman got a call from metro police telling her they have her computer. It was retrieved from a pawn shop as stolen goods. Last time she saw it was in her apt. when she was evacuated. So this is where your tax money is going.
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